Once the integration is active, you can start to communicate with your prospects and customers from the convenience of Monday app. Set up your first recipe (see paragraph above) to create your first Monday Item out of a conversation. Once you get your first Item through recipe, click on “Add to Conversation” button on the Item, hit “+Add View”, and search for “Quickley”. Install the view. You will be asked to log into your existing Quickley account using login and password. Once done, you will be able to chat with your customers without leaving Monday Item View.