You have no related conversation on this item

If you see a message "You have no related conversation on this item", kindly check the next things:
1. Go to the channels page at Quickley and check that you have a connected WhatsApp channel. If you don't have a WhatsApp channel, just connect it by this link. If you are a manager of this Quickley account, ask your administrator to allow you to work with this channel.
2. Check that your board has a Quickley column and that column value is not empty.
Important: you don't need to fill this column manually, this column will fill by Quickley when you send or receive a message from a customer.
3. Check that the Quickley column has no restrictions on allow you to change permission for the column, for instance, hide a column from your teammates. Just remove this restriction.