You have no related conversation on this item

If you see a message "You have no related conversation on this item", kindly check the next things:

1. Go to the channels page at Quickley and check that you have a connected WhatsApp channel. If you don't have a WhatsApp channel, just connect it by this link. If you are a manager of this Quickley account, ask your administrator to allow you to work with this channel.

2. Check that your board has a Quickley column and that column value is not empty.

Important: you don't need to fill this column manually, this column will fill by Quickley when you send or receive a message from a customer.

3. Check that the Quickley column has no restrictions on monday.com. Monday.com allow you to change permission for the column, for instance, hide a column from your teammates. Just remove this restriction.

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